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Phone 02030211220Email info@itinbusiness.com
100+ EMPLOYEES
UP TO 100 EMPLOYEES
Phone 02030211220Email info@itinbusiness.com
100+ EMPLOYEES
UP TO 100 EMPLOYEES

IT Support Services & Solutions for Business
Overview

Exceptional IT Support

IT IN BUSINESS is a trusted IT partner who has been delivering exceptional IT Support for the past 15 years to businesses across different vectors and of different sizes from large enterprises to small and medium organisations.

Increase productivity, improve business processes and ensure business continuity with reliable proactive management and support of your IT function.

With competitive and flexible contracts, you choose the level of IT Support your business needs and when and how this will be delivered.

We manage all aspect of your IT Infrastructure including hardware, software, servers , security, back up, disaster recovery, phone systems, etc.

We take full responsibility for everything we are asked to monitor and we care that your business maximises its IT investment and gains a competitive advantage. 

We ensure our services and IT strategy are on track to meet company goals.

From our Central London office, our senior IT professionals are always prepared to go the extra mile to advice, support and assist clients. Our Helpdesk responds within one hour to 95% of support tickets. We deliver consistent service to end users to help increase efficiency and reduce stress.

Our business IT Support Solution includes exceptional IT Helpdesk, proactive monitoring and patch, system management and remote IT Support for most issues. We deliver this by applying extensive industry knowledge and state of the art technology and monitoring tools.

Exceptional IT Helpdesk

99% customer satisfaction
95% tickets responded in 1 hr
91% same day fix
99.99% server uptime
92% fixed on first call
70% calls answered under 10 sec
100% monitored
What is included

Service first. Success driven.

Fully Managed Strategy, build, maintenance, inventory, procurement, shipments, licencing, VOIP, liaising with third parties. All fully managed under one simple plan.
Flexible Contracts A comprehensive simple plan that's flexibly structured to work around your business needs.
First Class Security From endpoint and gateway protection to encryption and advanced network security.
Business Continuity Business continuity and disaster recovery solutions built in as a standard.
All Inclusive Plans Simple all inclusive service plans that will help you budget without unexpected surprises.
Exceptional UK Helpdesk London based friendly team of experts who will get to know you well just like your own staff. Lines manned 24/7 for urgent issues.
Microsoft 365 Business & Enterprise Expert knowledge and skills to help you make the best use of all advanced technologies available under 365 platform.
Microsoft Azure and Private Cloud Depending on your unique needs we offer complete flexibility to host your servers on Microsoft Azure, our Private Cloud or in your office.
15 years of trust

What our clients say

"The team at IT IN BUSINESS are consummate IT professionals. They have been providing IT Support to our company for nearly two years. They are always willing to solve issues that are not covered by the contract, and thus has made them an invaluable resource for us. Highly skilled and knowledgeable engineers about all aspects of IT, and is a real pleasure to deal with them."
Simon Ford Managing Director - Travel Agency
"IT IN BUSINESS came on board to provide IT support to our company, following poor response from a larger IT support provider. Ever since they provided an excellent level of service. They are always up to date with the latest developments and able to provide cost effective purchase recommendations to the company. Their prompt and effective response has made a critical reduction in the time lost by our business due to IT problems. Their flexibility to adapt to our changing needs across multiple global locations has been important. We continue to use them as our IT support provider and would highly recommend them to any other companies considering doing the same."
Cynthia Gibson CEO - Pharmaceutics
“As a small company we depend heavily on our service partners and in that respect IT IN BUSINESS has provided a very high level of technical understanding of our requirements, together with the highest level of support. Nothing is too much trouble for them, their level of commitment would be difficult to match."
Warren Hamilton Procurement Analyst - Music Entertainment Firm
A new business partnership

Why chose us

Technology implemented without a clear road map can get complex, inefficient and even problematic. We take pride in our ability to understand your business and the challenges you face every day. We work together as an extension to your internal staff investing time and effort to align your IT to maximise operational efficiencies across all business functions. We are a service first business. We don't employ first line engineers, sales staff or third parties. Everyone of us will get to know you and your business like our own. Learn more about us and find out how we can help you bounce back stronger in 2021.
Why outsource your IT Support to us

Benefits of outsourcing your IT Support

  • Reduce costs with predictable monthly fees
  • Industry expertise, resources and tools
  • Increase Efficiency
  • Minimise downtime and risk
  • Flexible contracts
  • Better user experience
  • Scalability
  • Built in security
  • Reduce costs with predictable monthly fees
  • Industry expertise, resources and tools
  • Increase Efficiency
  • Minimise downtime and risk
  • Flexible contracts
  • Better user experience
  • Scalability
  • Built in security
Learn more about benefits of outsourcing IT