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it-support

Your IT infrastructure - probably the single most mission critical piece your business depends on in the current climate.  Work with a trusted London based IT partner who will care to go the extra mile and help you return stronger in 2021
who we are

Trusted for 15 years. Small enough to care. Always ahead in technology and drive. Passion for service and perfection.

We build and maintaining highly reliable, modern and efficient Business IT networks using a wide array of cloud first technologies. All elements of your IT system will be fine tuned for your unique business needs driven by a clear thought through road map. We proactively address the vast majority of IT maintenance needs to keep them running in their optimal state. Our continuous effort will ensure you and your staff can attend to ever changing business challenges, perform your best and enjoy your technologies instead of worrying about technical complexities.

As a team we are friendly, honest, and straightforward to work with. We focus on getting the job done and we work hard to deliver in your best interest. Just like your own staff we will get to know you and your team and will become a helpful addition to your business operations.

We take pride in our ability to simplify complex traditional systems and improve business infrastructures, keeping you ahead of the rest. We focus on what matters to your business, keeping your costs low and maintaining the return of your investment at the most efficient levels.
We work with a limited number of clients to be able to maximise the quality of our overall engagement and to maintain a very high level service. 

Our strength is in our unparalleled commitment to care for the unique and ever-changing needs and success of your businesses. We have a shared passion for delivering the best for our clients and all of us endeavour to go the extra mile every time.

why choose us

What sets us apart from the rest is our unparalleled commitment for a long term business relationship.
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Complete cover
Complete cover

All inclusive end to end cover for all elements of your IT infrastructure 

 

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Exceptional IT support
Exceptional IT support

Friendly, knowledgeable, ready to help team. We take pride in what we do best.

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2 steps ahead technology
2 steps ahead technology

Nothing but the very best of technologies. Always keeping you 2 steps ahead from the rest.

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Continuous investment
Continuous investment Continuous investment to improve our systems, tools, processes and people.
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Simple and straightforward
Simple and straightforward

Simple and straightforward across all levels of the business.

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Ownership
Ownership

We take ownership and responsibility very seriously. 

what you get

One Plan

All inclusive. Simple. Straightforward. Success driven.

All inclusive

All sites. All devices. All users. Unlimited support. 

 
Helpdesk

London based. No first line engineers.
Manned 24/7.

 
IT strategy  Clear thought through road map for all your IT.  
Security

Multiple layers of security built-in.

 
Business Continuity

High availability for mission critical systems as a standard.

 
Cloud

From Microsoft 365 to Azure and much more.

 
Onsite Servers

From file to ERP/CRM/CAD servers.

 
Single point of contact For everything IT and VOIP.  
Backup & DR Built in as a standard.  
Flexibility To change with your business needs.  
WFH Support for every work pattern.  
Datacentre Aceess Access to our state of the art datacentre.  
Third party We liaise with third parties to simplify admin.  
Fully managed From upgrades to maintenance and strategy.  
Procurement & licencing

Managed licencing. Everything from expert advise to shipments to get you the best deal.

 

Microsoft Azure

Microsoft 365

Microsoft Teams

Sharepoint

Cloud Migration

Enterprise Mobility

Enterprise Security

UK & US Wide

Compliance

Instant Recovery

Integrated Telephony

Endpoint Protection

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Responsibility first

Responsibility first

We take every precaution to ensure that your systems function without interruption. We take full responsibility for everything that we are asked to monitor and maintain.  

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Tools, Processes and  People 

Tools, Processes and  People 

We invest heavily in our own infrastructure to ensure our highly talented engineers have all the right tools to look after your systems.  

 

 

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Platform solutions

Platform solutions

We implement tested and proven solutions to maximise productivity and value for your business, eliminate redundant IT-related costs, plan and action with a clear, thought-through road map, and are committed to helping your business reach its goals.  

 

what our clients say

exceptional helpdesk

99% customer satisfaction
95% tickets responded in 1 hr
91% same day fix
99.99% server uptime
92% fixed on first call
88% calls answered in 5 rings
100% monitored

let's get started

In four simple steps:

1
get in touch

fill the form or give us a ring
we get back to you inside 2 hours
usually much quicker

2
4 hr site survey

to help us understand your current setup, needs and way forward. done in less than 4 hours.

3
proposal all your questions answered, terms agreed, ready to sign all within the day in most cases
4
fast onboarding

start of a long term business relationship. rest assured you are in good hands. 

request a call back

We will be in touch in less than 2 hours.

Our offices

London |  Elstree, Hertfordshire

City of London - 1st floor, 40 Gracechurch Street, London EC3V 0BT

Elstree - 720 Centennial Park, Elstree, Hertfordshire, WD6 3SY

02030211220

just some of our trusted vendors

We have the best technology partners to ensure our clients have access to best solutions